Arthur ← Back to Arthur

Legal

Terms of Service and Privacy Policy for Arthur, a service by Melissa Hardy Studios LLC.

Terms of Service Privacy Policy

Terms of Service

Effective Date: June 16, 2026

These Terms of Service ("Terms") govern your access to and use of Arthur ("the Service"), a real-time verbal translation service provided by Melissa Hardy Studios LLC ("we," "us," or "our"), a limited liability company registered in the Commonwealth of Pennsylvania. By accessing or using Arthur, you agree to be bound by these Terms.

1. The Service

Arthur is a browser-based voice translation tool that enables real-time verbal translation between English, Spanish, French, and Chinese (Mandarin). The Service is intended for use by businesses and their authorized employees and representatives.

2. Eligibility

You must be at least 18 years of age and have the legal authority to enter into a binding agreement on behalf of yourself or your business to use the Service. By using Arthur, you represent and warrant that you meet these requirements.

3. Subscriptions and Payment

Access to Arthur is provided on a subscription basis. Subscription fees are billed monthly or annually depending on the plan selected. Payments are processed by third-party payment processors (such as Stripe or PayPal). We do not collect or store your payment information directly.

All fees are non-refundable except where required by applicable law. We reserve the right to modify subscription pricing with reasonable advance notice.

4. Acceptable Use

You agree to use Arthur only for lawful purposes and in a manner consistent with these Terms. You may not:

  • Use the Service to facilitate any unlawful, harmful, or fraudulent activity
  • Attempt to reverse engineer, copy, or reproduce the Service
  • Share your account credentials with unauthorized parties
  • Use the Service in any way that could damage, disable, or impair its functionality

5. Third-Party Services

Arthur uses third-party artificial intelligence services to process voice input and generate translations. By using Arthur, you acknowledge that voice data is transmitted to these third-party providers solely for the purpose of delivering the translation service. We are not responsible for the practices of these third-party providers.

6. Accuracy of Translations

Arthur is designed to assist with real-time verbal communication. While we strive to provide accurate translations, we do not warrant that all translations will be complete, accurate, or suitable for every context, particularly in legal, medical, or other high-stakes situations requiring certified interpretation. Use of the Service in such contexts is at your own discretion and risk.

7. Intellectual Property

All content, design, code, and branding associated with Arthur are the intellectual property of Melissa Hardy Studios LLC. You may not use, copy, or reproduce any part of the Service without our express written permission.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Melissa Hardy Studios LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

10. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our sole discretion. You may cancel your subscription at any time through your account settings or by contacting us at hello@arthurtranslates.com.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised effective date. Continued use of the Service after any changes constitutes your acceptance of the new Terms.

13. Contact

If you have any questions about these Terms, please contact us at hello@arthurtranslates.com.

Privacy Policy

Effective Date: June 16, 2026

This Privacy Policy describes how Melissa Hardy Studios LLC ("we," "us," or "our") collects, uses, and handles information in connection with Arthur ("the Service"). We are committed to protecting your privacy and being transparent about how the Service works.

1. Information We Collect

Arthur is designed to be simple and privacy-conscious. We collect minimal information:

  • Voice input: When you use Arthur, your spoken words are captured by your device's microphone and transmitted to third-party AI providers for transcription and translation. This audio is processed in real time and is not stored by us.
  • Subscription and billing information: Payments are handled entirely by third-party processors (such as Stripe or PayPal). We do not collect, store, or have access to your payment card or banking information.
  • Communications: If you contact us by email, we retain that correspondence to respond to your inquiry.

We do not collect personal account profiles, browsing history, or usage analytics at this time.

2. How We Use Information

The limited information we handle is used solely to:

  • Deliver real-time translation through the Service
  • Process and manage your subscription via third-party payment processors
  • Respond to customer support inquiries

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Third-Party AI Providers

Arthur's translation functionality relies on third-party artificial intelligence services. Voice audio and text are transmitted to these providers to perform transcription and translation. We transmit only what is necessary to deliver the translation and do not provide these providers with personally identifying information about you.

4. Third-Party Payment Processors

Subscription payments are processed by third-party providers such as Stripe or PayPal. When you make a payment, you are subject to the privacy policy and terms of the applicable payment processor. We receive only confirmation of a successful transaction and your subscription status — not your payment details.

5. Data Retention

We do not retain voice audio or translation data. Email correspondence is retained only as long as reasonably necessary to resolve your inquiry. Subscription records are retained as required for business and legal purposes.

6. Cookies and Similar Technologies

Our website does not use tracking cookies to identify you personally or follow your activity across other websites. If we use website analytics to understand traffic and improve the Service, such analytics are configured to collect only anonymized, aggregated information and do not rely on tracking cookies.

If you complete a payment through a third-party processor such as Stripe or PayPal, that processor may place its own cookies or similar technologies on your device as part of securely processing your transaction and preventing fraud. Those cookies are governed by the applicable payment processor's own privacy and cookie policies, not by us.

7. Security

We take reasonable technical and organizational measures to protect the Service and any information associated with it. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Arthur is intended for use by businesses and is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of information we hold about you. To exercise any such rights, please contact us at hello@arthurtranslates.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at hello@arthurtranslates.com.

© 2026 Melissa Hardy Studios LLC

Terms Privacy Back to Arthur